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**ALERT** The First National Bank of Ogden was recently notified by our debit card vendor, SHAZAM, of fraudulent activity with some of our customer's debit cards. This fraudulent activity involves many banks, not just The First National Bank of Ogden. This compromise happened on the merchant side of the transaction and was not due to bank error. We have been receiving lists of potentially compromised cards from the card processing networks. To protect our customers and the bank from mounting losses, we have taken steps to notify those affected, as well as to deactivate those cards immediately. We are in the process of ordering new cards with new numbers for those customers. They will be receiving the new cards in the mail in the next 2-3 weeks. We realize the major impact this may have on our customer's and took these steps after careful consideration. Your bank account is still open and you may access funds by writing checks or coming to the bank to withdraw funds. Once you receive your number debit card, please activate it immediately. If you have used your debit card to set up automatic payments, you will need to notify those companies. PROTECT YOURSELF
We are doing all that we can to safeguard your financial security. In an effort to protect our customers, we have hired SHAZAM, to monitor debit card activity for fraudulent transactions. If you have any questions, please contact us at 217-582-2175 or via email, mailbox@fnbogden.com we will also utilize our Website www.fnbogden.com "What's New" page to keep you informed. If we call you, we will NEVER ask for any account numbers, pin #'s, or other personal information. We appreciate your cooperation and patience as we work through this process. |
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